Skip to main content
Skip table of contents

Best Practices: Symantec Enterprise Vault file collaboration


  • Synchronize Symantec Enterprise Vault placeholder files without recalling them.
  • Ensure that file archiving and unarchiving events are mirrored across all participating sites.

Symantec Enterprise Vault recommendations

  • The FSA Agent must be installed and running on all the servers where users will open files.
  • The Enterprise Vault archiving policy must leave behind placeholder shortcut files, not Internet links, and the placeholder files must be created immediately.
  • Support for Symantec Enterprise Vault placeholder files applies only to files and will not apply to email, SharePoint, or social media information that may be managed by Enterprise Vault.
  • Peer Global File Service supports SEV versions 9, 10, and 11.

Peer Global File Service configuration options

  • Enter 16 in the File Metadata > Reparse Tag Name (numerical value only) field.
  • Identify the host where Symantec Enterprise Vault archives files. In Peer Global File Service, select that host from the File Metadata > Reparse Master Host drop-down list. During scans, Peer Global File Service will synchronize the placeholder files from the Master Host to all participating sites.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.