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Cannot upgrade PMC virtual appliance via the console menu

Problem

When attempting to upgrade software via the console menu on a PMC virtual appliance, the following error message is displayed:

image-20250110-183524.png

Cause

Microsoft recently discontinued the service that we used to make our product installers available via a content delivery network. The replacement service lacks some of the previous capabilities, which prevents our upgrade logic from working within the virtual appliances' console menu system.

Solution

To resolve this issue, a new version of the console menu system is available. Upgrading to this version requires the following manual steps:

  1. Connect into the virtual appliance via SSH.

  2. Download the new menu.sh file using the command:

    CODE
    wget  https://peerdownloads.blob.core.windows.net/appliances/61/menu_linux_6_1_0_64_piq.sh 
  3. Make the new script executable:

    CODE
    chmod a+x menu_linux_6_1_0_64_piq.sh
  4. Launch the new script:

    CODE
    sudo ./menu_linux_6_1_0_64_piq.sh 
  5. Select Upgrade this Menu.

    image-20250110-184253.png
  6. Select Download and press Enter.

    image-20250110-184358.png
  7. When the update is complete, select OK.

    image-20250110-184429.png
  8. Select Exit.

    image-20250110-184513.png

After completing these steps, you can re-run the script that launches the console menu system and proceed with the desired upgrades using the command:

CODE
sudo menu.sh

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